Attorney Terms

The agreement governing your use of the MatterVine marketplace.

Effective June 2, 2026 · Questions? [email protected]

Read these first

  • Case data is consumer-reported, not verified by us. We do not verify the consumer’s identity, account of the incident, medical history, or any other fact. Treat every case as a self-reported lead.
  • Quality scores and value bands are AI estimates. Both are computed by an AI model from intake responses. They are not predictions of liability, settlement, or outcome.
  • You are responsible for conflicts. MatterVine does not run conflict checks. Run yours before accepting representation.
  • Refunds are limited. Reservations are refundable if the consumer is uncontactable after reasonable effort or if the intake materially misrepresented the matter. They are not refundable for cases that simply turn out smaller, weaker, or unprofitable.
  • You are responsible for state-bar compliance. Your use of the marketplace must comply with the advertising and lead-generation rules of every bar you are licensed in.

1. Scope and acceptance

These Attorney Terms govern your access to the MatterVine attorney portal at app.mattervine.com (the “Marketplace”) and your reservation of cases through it. They supplement, and where they conflict take precedence over, the consumer-facing Terms of Service with respect to your use of the Marketplace.

By reserving a case, or by clicking any “Reserve” or equivalent affirmative action, you accept these Attorney Terms on behalf of yourself and your firm.

2. Portal authentication and data we collect

To view individual case details on the Marketplace, you must verify your identity by providing your email address. We send a one-time sign-in link to that address; clicking it sets an encrypted session cookie in your browser that persists for up to seven days.

When you submit your email and verify it, we collect and store:

  • Your email address;
  • The case page you were attempting to view;
  • Your IP address and browser user-agent string; and
  • The date and time of verification.

This data is used to authenticate your session, to prevent abuse, and to understand which attorneys are actively evaluating cases. It is handled in accordance with our Privacy Policy. By submitting your email on the portal sign-in page, you consent to this collection and acknowledge that you have read both these Attorney Terms and our Privacy Policy.

Marketing communications. During sign-in, the portal displays an optional checkbox labeled “Send me occasional updates about new cases in my area and marketplace features.” If you check that box, you consent to receive promotional emails from MatterVine at the address you provided. These emails may include notifications about new case inventory, marketplace feature announcements, and requests for feedback on the portal experience. They will not include information about any specific consumer or case you have reserved.

You can withdraw this consent at any time by clicking the unsubscribe link in any marketing email we send, or by emailing [email protected]. Unsubscribing from marketing emails does not affect transactional emails related to cases you have reserved (payment receipts, case-file delivery, etc.).

3. Nature of the marketplace

MatterVine operates a lead-generation service. It is not a lawyer referral service, a law firm, or a legal services provider. We do not endorse, certify, or rate attorneys, do not exercise legal judgment, and do not share in any contingent fee or other recovery from the cases you reserve.

Your fee to reserve a case is paid for the lead itself — consumer contact information and case-file data — at the time of reservation. It is not contingent on your acceptance of the representation, on the consumer engaging your firm, or on any outcome.

4. Case data — no warranty

Every fact shown on a case detail page — the incident description, treatment, employment, damages, urgency, statute of limitations countdown, contact information, and every other field — is self-reported by the consumer during intake and has not been independently verified by MatterVine, except for the email address (deliverability-checked via a third-party provider).

Case data is provided on an AS-IS, AS-AVAILABLE basis. MatterVine makes no representation or warranty that any case fact is accurate, complete, current, or not misrepresented by the consumer. You are responsible for independently evaluating every material fact before accepting representation.

5. AI-generated scores, value bands, and narratives

The case quality score, estimated value band, scoring notes, and narrative summary shown for each case are generated by artificial intelligence from the consumer’s intake responses. They are heuristic estimates produced by language models, not legal opinions and not predictions of liability, settlement, or trial outcome.

AI-generated content can be inaccurate, incomplete, or hallucinated. Do not substitute it for your own evaluation of the medical records, police report, witness statements, and applicable law. MatterVine disclaims any warranty as to the accuracy, reliability, or fitness for purpose of any AI-generated field in the Marketplace.

6. Reservations and fees

Reservations are exclusive — once a case is reserved by your firm, it is not made available to other attorneys. Pricing is shown on each case detail page and is non-negotiable for that case.

Payment is processed through Stripe. By initiating a reservation you authorize MatterVine to charge the payment method on file for the displayed price plus any applicable taxes.

If two firms attempt to reserve the same case at the same time, only the first successful payment is honored; the other is automatically refunded.

7. Refund policy

Reservation fees are eligible for refund in these circumstances:

  • The consumer is uncontactable after reasonable effort by your firm (defined as at least three outreach attempts spanning a minimum of five business days by phone and email).
  • The intake materially misrepresented the matter — for example, the consumer was not the injured party, the incident did not occur, or a critical liability-defining fact was reversed.
  • The case is a duplicate of a matter your firm already had under representation at the time of reservation.
  • A technical failure on our part prevented delivery of the case file.

Reservation fees are not refundable for cases that were accurately described during intake but turned out smaller, weaker, or less profitable than your firm expected; for the consumer’s decision not to retain your firm; or for outcomes (settlement amount, jury verdict, denial of claim) following representation.

Refund requests must be submitted to [email protected] within 30 days of reservation with substantiating documentation. Decisions are at MatterVine’s reasonable discretion and are final.

8. Conflict checks

MatterVine does not screen reserved cases against your firm’s existing clients, opposing parties, co-defendants, expert relationships, or referral partners. The rules of professional conduct require you to clear conflicts before accepting representation; MatterVine’s facilitation of the lead does not modify that obligation.

If a reservation produces a true conflict for your firm, you may submit a refund request under Section 7.

10. Your bar-status representations

By reserving a case, you represent and warrant on behalf of yourself and your firm that:

  • You are licensed and in good standing to practice law in the state where the case’s incident occurred, or you will associate co-counsel licensed in that state before accepting representation;
  • You are not currently suspended, disbarred, or on inactive status in any jurisdiction;
  • Your firm carries professional liability insurance in an amount and form customary for your practice; and
  • Your acceptance of leads through the Marketplace does not violate any condition of your bar admission or any applicable rule of professional conduct.

11. Attorney advertising and state rules

MatterVine is a lead-generation channel. To the extent that your participation in the Marketplace constitutes attorney advertising or solicitation under the rules of any jurisdiction in which you are licensed, you are solely responsible for ensuring that your participation, your firm name and contact display, any required disclosures, and any subsequent communications with consumers obtained through the Marketplace comply with those rules.

This includes, without limitation, the attorney advertising, solicitation, fee-sharing, and lead-generation rules of every state bar in which you practice. Several states (e.g., New York, New Jersey, Florida, Texas, Missouri, California) have specific disclosure, filing, or substantiation requirements that may apply to your use of the Marketplace; we do not attempt to summarize them here and the absence of a specific state rule from this paragraph does not imply that none applies.

MatterVine does not split fees with attorneys and does not take any percentage of recoveries. The reservation fee is the full and only compensation MatterVine receives from a given matter.

12. No attorney-client relationship with MatterVine

MatterVine is not your client and is not your counsel. Communications between you and MatterVine through the Marketplace, support channels, or any other surface are not protected by the attorney-client privilege or the attorney work-product doctrine. Do not transmit client confidences to MatterVine.

You may, however, receive consumer-provided information through the Marketplace that becomes subject to your own duties of confidentiality once you accept representation. Nothing in these terms modifies those duties.

13. Confidentiality of case data

Case data delivered to you upon reservation — including the consumer’s contact information, the unsanitized narrative, and supporting fields — is provided for the sole purpose of evaluating and, if appropriate, pursuing the potential representation. You agree to maintain reasonable administrative and technical safeguards against unauthorized disclosure of that data and to use it only for the stated purpose.

You may not resell, redistribute, or share case data with third parties other than co-counsel, experts, investigators, and vendors retained for the matter.

14. Account suspension and removal

MatterVine may suspend or terminate your access to the Marketplace at any time, with or without cause, including for bar-disciplinary issues, repeated refund-eligible incidents, misuse of consumer data, breach of these terms, or any conduct that we determine in good faith is incompatible with the integrity of the Marketplace.

15. Disclaimers and limitation of liability

THE MARKETPLACE AND ALL CASE DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MATTERVINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF CASE DATA OR AI-GENERATED CONTENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, MATTERVINE’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE MARKETPLACE, ANY RESERVED CASE, OR THESE TERMS WILL NOT EXCEED THE TOTAL AMOUNT OF RESERVATION FEES YOU PAID TO MATTERVINE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL MATTERVINE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, OR LOST CONTINGENT FEES.

16. General provisions

These Attorney Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your use of the Marketplace will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. You and MatterVine waive any right to participate in class actions or consolidated arbitrations.

MatterVine may update these Attorney Terms from time to time. Material changes will be communicated by email and posted here with an updated effective date. Your continued use of the Marketplace after an update constitutes acceptance of the updated terms.

If any provision of these Terms is held invalid, the remainder will continue in effect. Failure to enforce a provision is not a waiver of the right to enforce it later.

Questions about these terms? Email [email protected].