The agreement that governs your use of MatterVine.

MatterVine is an artificial-intelligence-assisted intake and attorney matching service for individuals who may have a personal injury claim in the United States. The Service covers a range of personal-injury matters, including (without limitation) motor-vehicle accidents, slip-and-fall and other premises-liability incidents, medical malpractice, dog bites, defective products, nursing-home neglect, and wrongful death. The Service evaluates basic eligibility against publicly available verdict and settlement data and connects users with one personal-injury attorney licensed in the user's state.

These Terms of Service ("Terms") form a binding agreement between you and MatterVine ("MatterVine," "we," "us," or "our"). "The Service" means the website at mattervine.com and any related services we offer. By accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

MatterVine is not a law firm. We do not provide legal services or legal advice. We do not represent you. No attorney-client relationship is created between you and MatterVine by your use of the Service. Information you provide to MatterVine is not protected by the attorney-client privilege.

To use the Service, you represent and warrant that you:

• Are at least 18 years old;
• Are physically located in the United States;
• Are the injured party — or the legal representative, guardian, or personal representative of the injured party — with authority to share the information you provide;
• Will provide truthful, accurate, and complete information; and
• Have not been previously suspended or removed from the Service.

The Service is currently available for personal-injury matters in the fifty U.S. states and the District of Columbia. We may decline to match you with an attorney where we do not currently have suitable coverage, where your matter is outside the scope of the Service, or for any other reason in our sole discretion.

The intake conversation is conducted by an artificial intelligence system (currently powered by Anthropic's Claude family of models). The AI is not a lawyer, does not represent you, and does not provide legal advice. Its questions, summaries, scoring, and other outputs are for the purpose of organizing the information you share so that it can be evaluated by a licensed attorney — not for evaluating your legal rights or recommending a course of action.

The AI may make mistakes. It may misunderstand what you say, misclassify a fact, or produce a summary that does not perfectly reflect your situation. You are encouraged to review the case overview we present to you and tell your matched attorney about anything that is wrong or missing.

Nothing on the Service constitutes legal advice. If you have legal questions, you should consult a licensed attorney. Reliance on any information presented by the Service is at your own risk.

The Service may display ranges of verdicts and settlements drawn from publicly available court records and verdict databases for cases that share certain characteristics with the situation you described (state, county, incident type, injury severity, and similar).

This information is not a prediction of your case's value. Every case is different. Your individual outcome depends on a wide range of facts and legal considerations that the Service does not evaluate. Your actual outcome could fall anywhere within, above, or below the range we show — including zero.

Past results do not guarantee, predict, or imply future results. The verdict data we display is for general informational purposes only and is not a substitute for analysis by your attorney.

If you complete an eligible intake, we will match you with one personal injury attorney licensed in your state. The matched attorney will receive a copy of your intake transcript, our AI-generated summary and case assessment, and your contact information. The matched attorney may contact you about your situation as authorized by your TCPA consent (see Section 6).

You are not required to retain the matched attorney. The choice of whether to engage any attorney is yours alone and should be based on your own evaluation and consultation. Our match is not an endorsement, recommendation, or certification of the attorney by MatterVine.

The matched attorney is independent. They are not our employee, partner, agent, or affiliate. They are a separate, licensed professional. Their conduct, advice, communications, fees, representation, and outcomes are theirs alone, and MatterVine is not responsible for them.

Attorney sourcing and verification. Attorneys appearing on the Service are sourced from publicly available bar and firm directories and from attorneys who have contacted us directly. We use a tiered verification status to indicate the level of confirmation we have for a given firm — ranging from publicly sourced (compiled from public records, not yet confirmed with the firm), to contacted (we have reached the firm), to contracted (the firm has agreed to receive matches and attested to its license status). The verification status of any attorney we display or match is itself a public-record summary; it is not an endorsement, certification, ranking, or rating, and it is not a substitute for your own confirmation that the attorney is currently licensed and in good standing. We do not warrant or guarantee the quality of any attorney's work, the accuracy or timeliness of their communications, the absence of any disciplinary history, the existence or limits of their professional liability (malpractice) coverage, or the outcome of any representation they may provide. Before retaining any attorney, you should independently verify their bar status with the state bar of the relevant jurisdiction.

Fees with the attorney. The matched attorney's initial consultation is typically free. Personal injury attorneys typically work on a contingency basis, meaning you pay nothing unless they recover money on your behalf — but specific fee arrangements (including contingency percentages, expense responsibility, and any retainer) are between you and the attorney. Read any engagement agreement carefully before signing.

By providing your phone number and email address and affirmatively consenting at the end of your intake, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) for MatterVine and the matched attorney to contact you at the contact information you provide, including by:

• Telephone calls, including those placed using an automated dialing system, artificial voice, or prerecorded voice;
• SMS or text messages, including those sent using automated text message technology;
• Email; and
• Any combination of the above.

Your consent is not a condition of any purchase or service. Message and data rates may apply. Message frequency varies (typically 1–10 messages over the first 30 days after intake).

Opting out. To stop SMS, reply STOP to any text. To unsubscribe from email, click the unsubscribe link in any message. To stop all communications from MatterVine, email [email protected]. Opting out of communications from MatterVine does not opt you out of communications from the matched attorney; to stop those, contact the attorney directly.

The Service is provided to you at no charge. We receive consideration from matched attorneys in exchange for connecting them with you. You will not be charged by MatterVine for the intake, attorney match, case overview, or any related communication.

You agree not to:

• Provide false, misleading, fraudulent, or stolen information;
• Use the Service to harass, abuse, defame, or impersonate any person;
• Use the Service to solicit business, advertise, or promote any third-party product or service;
• Submit information about anyone other than yourself, unless you are their authorized legal representative or guardian and have authority to do so;
• Attempt to access accounts, data, or systems you are not authorized to access;
• Reverse engineer, decompile, scrape, or attempt to extract source code, AI prompts, or proprietary models from the Service except as expressly permitted by law;
• Interfere with the operation of the Service, including by sending automated requests, attempting denial-of-service attacks, or circumventing rate limits;
• Use the Service in any way that violates any applicable federal, state, local, or international law or regulation; or
• Encourage or enable any of the foregoing by another person.

We reserve the right to refuse service, terminate your access, decline to match you with an attorney, or remove content, for any reason or no reason, including for actual or suspected violations of these Terms.

MatterVine and our licensors own all right, title, and interest in and to the Service, including without limitation the source code, design, branding (including the MatterVine name and logo), copy, AI prompts and configurations, models, aggregated and de-identified data, and any improvements to the foregoing.

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service in accordance with these Terms. No other rights are granted by implication or otherwise.

You retain ownership of the information you submit through intake. By submitting information, you grant MatterVine a non-exclusive, worldwide, royalty-free license to store, process, transmit, analyze, create derivative works of, and use that information for the purposes described in our Privacy Policy, including matching you with an attorney and improving the Service.

You may not use our trademarks, name, or logo without our prior written permission.

Our collection, use, and sharing of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Among other things, the Privacy Policy explains that our practice of sharing your information with the matched attorney may constitute the "sale" or "sharing" of personal information under California and several other state laws, and explains how you can opt out.

The Service is provided "as is" and "as available" without warranty of any kind.

To the maximum extent permitted by law, MatterVine disclaims all warranties, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and absence of viruses or harmful components.

Without limiting the foregoing:

• We do not warrant that the AI's questions, summaries, or assessments will be accurate, complete, or appropriate to your situation.
• We do not warrant that any matched attorney will respond, accept your case, communicate promptly, achieve any particular outcome, or be the best attorney for your situation.
• We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that defects will be corrected.
• We do not warrant that the verdict data displayed will be current, complete, accurate, or applicable to your specific facts.
• We do not warrant any particular result of contacting any attorney we match you with.

Some jurisdictions do not allow the disclaimer of certain warranties. To that extent, the foregoing disclaimers may not apply to you.

To the maximum extent permitted by law, MatterVine and our officers, directors, employees, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation loss of data, loss of revenue, loss of profits, loss of business opportunity, loss of goodwill, or loss arising from any matched attorney's failure to respond, advise competently, achieve a favorable outcome, or otherwise meet your expectations, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any and all claims arising out of or related to the Service will not exceed one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. To that extent, our liability is limited to the maximum extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless MatterVine and our officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or access to the Service;
• Your violation of these Terms;
• Your violation of any third-party right, including without limitation privacy rights, publicity rights, or intellectual property rights;
• Your provision of false, misleading, or unauthorized information;
• Your interaction with the matched attorney, including any dispute regarding fees, representation, or outcome; or
• Your violation of any applicable law or regulation.

Please read this section carefully. It affects your rights and limits your ability to file a lawsuit in court or participate in a class action.

(a) Informal resolution. Before filing any claim, you agree to attempt to resolve the dispute informally by emailing [email protected] with a description of the dispute and what you would like to resolve it. We will attempt to respond within 60 days.

(b) Binding individual arbitration. Any dispute, claim, or controversy arising out of or related to these Terms or your use of the Service that is not resolved informally will be resolved exclusively by binding individual arbitration administered by JAMS under its applicable rules then in effect. The arbitrator's decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

Exceptions: (i) either party may bring an individual action in small claims court for disputes within the court's jurisdiction; and (ii) either party may seek injunctive or other equitable relief in court to protect its intellectual property rights.

The arbitration will be conducted in Laramie County, Wyoming unless the parties agree otherwise. Each party will bear its own attorneys' fees and costs unless the arbitrator finds a claim frivolous, in which case the arbitrator may award fees and costs to the prevailing party as permitted by law.

(c) Class action waiver. You and MatterVine agree that any dispute will be resolved only on an individual basis. Neither party may bring a claim as a plaintiff or class member in a class, consolidated, or representative action. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of class or representative proceeding.

(d) Right to opt out. You may opt out of this arbitration agreement and class action waiver by emailing [email protected] within 30 days of your first use of the Service. Your opt-out notice must include your full name, the email address you used during intake, and a clear statement that you wish to opt out of this Section.

(e) Severability. If the class action waiver in paragraph (c) is found to be unenforceable, then the entirety of this Section 14 will be null and void, and the parties will resolve their disputes in the courts identified in Section 15.

These Terms and any action arising out of or related to them or the Service are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles. To the extent any action is not subject to arbitration under Section 14, it must be brought exclusively in the state or federal courts located in Laramie County, Wyoming, and you consent to the personal jurisdiction of those courts.

We may modify these Terms from time to time. The "Effective" date at the top of this page reflects the most recent revision. We will provide notice of material changes by email (if we have your email address) or by prominent notice on the Service. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not agree to revised Terms, your sole remedy is to stop using the Service.

We may suspend, restrict, or terminate your access to the Service at any time, with or without cause and with or without notice. You may stop using the Service at any time. Sections of these Terms that by their nature should survive termination (including Sections 9, 11, 12, 13, 14, 15, and 19) will survive.

To the extent any content on the Service constitutes attorney advertising under the rules of any state, this section serves as the required disclosure.

MatterVine is not a law firm. Communications from MatterVine and from any attorney we match you with may constitute attorney advertising or lawyer-referral communications under the rules governing the legal profession in your jurisdiction. The choice of an attorney is an important decision and should not be based solely on advertising or on a referral from a matching service. Past results do not guarantee a similar outcome.

Prior results. Past verdicts, settlements, or other results displayed or summarized on the Service do not guarantee, predict, or imply a similar outcome in your matter.

Texas: Statements regarding the quality of legal services to be provided in the future, or regarding the comparison of services with other lawyers' services, are not subject to substantiation and should not be relied upon. Past results do not guarantee future results.

New York: Attorney advertising. Prior results do not guarantee a similar outcome.

Florida: MatterVine is a "matching service" within the meaning of Florida Rule of Professional Conduct 4-7.22. We do not charge consumers for the Service. We do not interfere with the attorney's professional judgment, do not require the attorney to share legal fees with MatterVine in violation of Florida Rule 4-1.5, and do not represent that any attorney is "certified" or a "specialist" except where the attorney is in fact certified by an authorized certifying organization.

Missouri: Neither the Supreme Court of Missouri nor the Missouri Bar reviews or approves certifying organizations or specialist designations.

California: A referral is not a recommendation by MatterVine of the matched attorney or of any particular outcome. MatterVine is not certified as a Lawyer Referral Service under California Business & Professions Code § 6155; the Service is a matching service operated in compliance with applicable lead- generation rules. We do not divide attorney fees in a manner prohibited by California Rule of Professional Conduct 5.4.

Other states. Some states impose additional registration, disclosure, or fee-sharing rules on lawyer-referral and matching services. Attorneys who use the Service are responsible for ensuring that their participation complies with the professional- conduct rules of every jurisdiction in which they are licensed.

(a) Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and MatterVine concerning the Service and supersede all prior or contemporaneous communications.

(b) Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

(c) Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

(d) Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, to any successor in interest without your consent.

(e) No third-party beneficiaries. Except as expressly stated (including with respect to indemnified parties in Section 13), these Terms do not create any rights in third parties.

(f) Notices. Notices to MatterVine must be sent to [email protected] and, if also by mail, to MatterVine LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801. Notices to you may be sent by email to the address you provided during intake or by posting on the Service.

(g) Headings. Section headings are for convenience only and have no substantive effect on interpretation.

(h) Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control (including natural disasters, government action, internet outages, third-party service failures, labor disputes, or acts of war).

(i) Relationship. Nothing in these Terms creates any partnership, joint venture, employment, agency, or franchise relationship between you and MatterVine.

MatterVine LLC (a Wyoming limited liability company)
General: [email protected]
Privacy: [email protected]
Legal / arbitration opt-out: [email protected]
Mail: MatterVine LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801